Marriott's Response to White Lodging Data Breach

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02/01/2014

One of our franchise management companies has experienced unusual fraud patterns in connection with its systems that process credit card transactions at a number of hotels across a range of brands, including some Marriott-branded hotels.  They are in the midst of the investigation and are in close contact with the banks and credit cards companies. 

We are working closely with the franchise management company as they investigate the matter.  Because the suspected breach did not impact any systems that Marriott owns or controls, we do not have additional information to provide.  Since this impacts customers of Marriott properties, we want to provide assurance that Marriott has a long-standing commitment to protect the privacy of the personal information that our guests entrust to us, and we will continue to monitor the situation closely.

Media questions regarding this statement should be directed to Marriott Global Communications at +1 (301) 380-7770.